Frequently Asked Questions

Camera Clinic is not a spare parts seller however, we carry a large stock of Nikon, Sony Canon and Leica. The parts we hold in stock are used for our repairs however we do sell some common parts to customers only if it is a non dismantle part.

We have an extensive salvage stock of cameras we utilise for spare parts, we do sell these.

We do have an inventory on the salvage equipment we hold. To check if we have the parts you require please call 03 9419 5247 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

How much would will it cost to replace the screen?

To replace the screen is the cost of the screen is approximately $25.00 to $65.00 depending on the camera model.

Fitting cost depends on the model camera. If it is a flip down removable screen $49.50 with a focal test. Done while you wait.

What you see in the view finder will not come out on the images

How much will it cost to have the screen replaced and a sensor/filter cleaned?

Cost:

$99.00 standard frame	price for filter clean is normally $77.00
$132.00 full frame	price for filter clean is normally $99.00

Cleans are preformed within 2 to 24 hours or shorter via prior arrangement.

Interstate and Country customers can pre-book their cleans to be done in a few hours.

Phone 03 9419 5247 for a booking or This email address is being protected from spambots. You need JavaScript enabled to view it.

Booked in 7:30 am to 9:30 am ready that morning.

After 9:30 am ready the next day.

For all stock inquires please call 03 9419 5247 or This email address is being protected from spambots. You need JavaScript enabled to view it.

If the screen is not in stock we can pre-order the screen. Once it arrives we will call and organise a fitting time.

We require full payment for the part.

Camera Clinic receives many inquires regarding focus issues. These issues can relate to the camera, lenses or user.

This is a common issue customers have with their equipment causing major problems.

There are many variables to focus and resolution:

Edge to edge to sharpness

Back focusing

Forward focusing

Resolution

User movement

Overall softness

Customers expectations of their equipment

Using older - non digital lenses on digital cameras

Using non genuine lenses on your camera

Using new cameas with older lenses

Customers sample images are most helpful.

The process of testing and calibration is:

Camera Body:

We test the focus of the body using our factory calibrated test lens and specific test targets. If calibration is required to the camera body, then we use the camera's specific service software to perform the necessary adjustments.

Once we have adjusted the focus under "lab" conditions, we then take several shots in normal shooting environments to confirm the adjustments.

Lens:

We test each lens across the full focal range as there can be focal variations, Eg: 24-70 - the 24 mm end may be sharp and 70 mm end the focus is out.

We test for edge to edge resolution, focus point (back/forward focus), and we also check for dust, fungus etc.

To test the focus point, we once again use factory specified targets and in most cases we use the lens service software to perform any necessary adjustments.

To test the resolution we use a projection system which projects a resolution chart through the lens optics onto a 4m wall. This enables us to easily check edge to edge resolution across the full focal range.

Camera Clinic's focal/resolution testing.

The general turn around 3 to 5 days however it can be subject to change.

To apply focal adjustments we need to have the calibration software for the camera and/or lens. Please phone or email us for conformation for your equipment.

If you choose to bring the camera and lenses in please email or phone ahead and we may be able to pre-book in your focal calibration adjustment.

My advise would be to use a card reader, this allows you to copy the images direct to your computer hard drive then you can use your choice photo editing software to apply any changes.

Transferring images from the camera using a USB lead can cause movement of the camera USB socket, if this socket fails generally it comes as part of the main printed circuit board.

If you purchase a card reader purchase a multi purpose card reader, this will allow you to use many different cards. Make sure the card reader has the capability to read large cards.

Try removing the camera software and reinstalling.

If the camera view finder appears un-sharp but the image is sharp on the computer it's probably a diopter setting. Most SLR units (and some compacts) have a diopter correction that allows you to correct the viewing/focus for your eye sight. This is a helpful feature that allows you to focus with out your glasses.

The diopter is generally located next the view finder of the camera, it is labeled with a + - and will typically alter 2-3 diopter corrections. To alter you diopter remove the lens and move the adjustment diopter until the lines in the view finder appear sharp.

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